Associate Engineering Manager - PIM [T500-30107]

About Officeworks:

Officeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.

Our culture is built on beginning with customer, doing the right thing, executing with accountability, and leading with ambition. We are one team who are proud to “wear the blues” and deliver for our customers.

We are an inclusive, forward-thinking organization where diverse perspectives enable innovation, continuous improvement and better outcomes for our customers and teams. The work we do plays an important role in helping Australians work, learn, create and connect.

By joining the Technology team in the GCC you will play a direct role in Officeworks’ global digital transformation, contributing to world-class capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks’ purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.

This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks’ core technology ecosystem.

These roles are best suited for people who enjoy:

• Exposure to eCommerce and digital platforms, customer facing services enabled online and in retail stores, and an expanding presence into generative and agentic commerce - covering operations, security, development, automation, and solution architecture
• Supporting global initiatives and modernizing business critical systems
• Being the forefront of global innovation and transformation, helping digitize the Officeworks business joining a place where your skills matter, your growth is intentional, and your work has visible impact on business outcomes.

Why this role exists:

The Associate Engineering Manager - PIM delivers and supports Product Information Management (PIM) capabilities within a pod-based engineering model. Product data serves as a critical input to core merchandise, marketing, and digital processes across Officeworks; this role ensures capability is designed, delivered, proven, and supported by a cohesive team without handoffs between analysis, build, test, and production support.

Operating as a hands-on engineering manager, the role takes accountability for team capability, engineering quality, commercial performance, and people management for the PIM engineering team contributing to delivery pods. By balancing technical execution, such as reviewing business rules, integrations, and architectural approaches, with team leadership and coaching, the role ensures predictable, high-quality engineering outcomes aligned with broader technology platform standards.

Qualifications and work experience:

Essential:

• Education: Tertiary degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Experience: Minimum of 8 years in enterprise application engineering, including 2+ years leading and developing engineering teams.
• Platform Expertise: Practical experience configuring and engineering PIM/MDM platforms (preferably Stibo STEP), including data models, business rules (JavaScript), workflows, and Web UI.
• Data Management Concepts: In-depth understanding of master data management concepts, retail product master data lifecycles, taxonomy design, golden record creation, and attribute governance.
• Integration Skills: Demonstrated experience designing and building enterprise integrations (APIs, middleware, file interfaces, event-driven flows) connecting PIM to ERP (e.g., SAP) and digital channels.
• Engineering Practices: Strong knowledge of modern SDLC practices, version control (GitHub/Azure DevOps), CI/CD pipelines, automated testing, and code review standards.
• Continuous Support: Solid understanding of ITIL-aligned incident, problem, and change management principles in production support environments.
• Leadership and Coaching: Proven track record leading, coaching, and developing engineers within formal management structures.
• Commercial and Stakeholder Management: Experience managing platform licensing, vendor engagement, and contractor spend within allocated budgets, with proven ability to communicate technical concepts and partner effectively across cross-functional business stakeholders.

Preferred:

• Industry Experience: Experience operating within retail, e-commerce, or consumer goods environments handling product master data lifecycles.
• Modern Tooling: Experience working with AI-assisted engineering tools, automated test frameworks, and modern integration middleware.
• Professional Certifications: Stibo STEP technical certification, Agile delivery credentials, or ITIL certifications. The Associate Engineering Manager - PIM delivers and supports Product Information Management (PIM) capabilities within a pod-based engineering model. Product data serves as a critical input to core merchandise, marketing, and digital processes across Officeworks; this role ensures capability is designed, delivered, proven, and supported by a cohesive team without handoffs between analysis, build, test, and production support.

Operating as a hands-on engineering manager, the role takes accountability for team capability, engineering quality, commercial performance, and people management for the PIM engineering team contributing to delivery pods. By balancing technical execution, such as reviewing business rules, integrations, and architectural approaches, with team leadership and coaching, the role ensures predictable, high-quality engineering outcomes aligned with broader technology platform standards.