Associate Executive, Road Planner

About the role

Plan and coordinate road transportation operations to ensure shipments are delivered efficiently, cost-effectively, and on time while maintaining high customer service and compliance standards.

Key responsibilities

• Plan daily transport movements and optimize routes, loads, and vehicle utilization.
• Coordinate collections and deliveries with customers, carriers, drivers, warehouses, and internal operations teams.
• Allocate loads to appropriate vehicles and transport providers based on capacity, cost, service requirements, and delivery schedules.
• Monitor shipments and proactively manage delays, disruptions, or changes to transport plans.
• Communicate with drivers and subcontracted carriers regarding schedules, loading instructions, delivery requirements, and operational issues.
• Ensure transport documentation, booking information, and system records are accurate and completed on time.
• Track delivery performance and investigate service failures or exceptions.
• Work closely with customer service, operations, sales, and other DSV teams to resolve transport issues.
• Identify opportunities to reduce empty kilometres, improve vehicle utilization, and control transportation costs.
• Ensure operations comply with applicable road-transport regulations, company procedures, and health and safety requirements.

About you

• Experience in transport planning, logistics, freight forwarding, or road transportation.
• Good knowledge of transport operations, route planning, and vehicle capacity.
• Strong organizational and time-management skills.
• Ability to work under pressure in a fast-paced operational environment.
• Strong communication and problem-solving skills.
• Good geographical knowledge and attention to detail.
• Comfortable working with transport-management systems, ERP systems, and Microsoft Office/Excel.
• Ability to prioritize multiple shipments and respond quickly to operational changes.
• Knowledge of road-transport regulations is an advantage.