Associate - FCM Processing

Application Deadline: 30 October 2026

Department: Claims Management

Location: Pune

Description General administrative functions in support of the Field Case Management team. Primary responsibilities relate to typing, proofing and formatting, per templates, FCM reports (Word) and invoicing for professional services (Excel).

Key Responsibilities Primary/Essential Duties and Functions:

• Accurate data entry to AmeriSys Corrus system, including 10-key numerical entry.
• Proficiency in Excel to collect billing data (case notes, billing, cash receipts).
• Proficiency in Word for review and editing of reports from case-managers for grammar, formatting, spelling, utilizing specific templates – time sensitive.
• Ability to achieve high volume production goals for processing of reports according to specified timeframes.
• Enter accurate billing to system and finalize invoices to clients for field case-management activities.
• Daily interactions with field case-managers over the phone to facilitate smooth processing of letters, reports, invoicing, etc.
• Prepare payment sheets for independent contractors on bi-weekly basis from FCM activity reports.
• Cross training on FCM Assistant position for back-up assistance.
• Other typing, billing, letters, reports as necessary.
• Perform special projects as assigned by management.
• Perform other duties as assigned.

Skills, Knowledge And Expertise Competencies - Knowledge, Abilities and Skills:

• Must have excellent grammar, spelling, and punctuation skills for typing, proofing, and editing medical reports from Field Case Managers.
• Ability to work effectively in fast paced environment and prioritize work within strict timeframes, remaining focused to accomplish the necessary production goals.
• Excellent typing/PC skills (60+wpm) and 10-key by touch.
• Organized, motivated, detail orientated, goal-oriented, self-starter.
• Ability to work effectively as a team player, with a flexible and easy-going manner.
• Ability to effectively operate a personal computer and related business software.
• Good communication (both written and verbal) and customer service skills. Good attendance record.

Minimum Qualifications:

• High school diploma; excellent office administrative training.
• Knowledge of medical terminology preferred.
• Proficient in Microsoft suite – Word, Excel.
• Excellent typing/PC skills (60+wpm) and 10-key by touch.
• Proficient at business composition, grammar, spelling, and punctuation, including utilization of templates.