Touch 'n Go Group
Associate, Finance Process Excellence
Skills
3 days ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Hybrid
Published on:
22 October 2026
What they need
We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference
What would you do:
The Associate, Finance Process Excellence & Automation is responsible for supporting the Finance
Division in driving process improvement, automation, data analytics, and system optimisation initiatives. This role partners closely with Finance and business stakeholders to identify opportunities to streamline workflows, improve reporting capabilities, enhance operational efficiency, and support data-driven decision-making.
Finance Process Improvement & Automation
- Assist in identifying, assessing, and improving finance processes to enhance efficiency, accuracy, and scalability.
- Support automation initiatives using tools such as Power Automate, Robotic Process Automation (RPA), AI solutions, and other digital technologies.
- Analyse existing workflows and identify bottlenecks, manual tasks, and opportunities for process optimisation.
- Participate in implementing and testing process improvements and automation solutions across the Finance Division.
- Monitor the effectiveness of implemented improvements and recommend further enhancements where required.
- Maintain documentation of finance processes, workflows, standard operating procedures (SOPs), and automation solutions.
- Collaborate with cross-functional teams and other stakeholders to implement process and system improvements and integrate technology solutions to drive overall financial performance
Data Analytics & Reporting
- Perform data analysis and support ad-hoc reporting requests from Finance and business stakeholders.
- Develop and automate recurring reports and dashboards using tools such as Power BI, Excel, SQL, or other analytics platforms.
- Monitor key financial and operational metrics to support business performance tracking.
- Conduct data validation and assist in resolving data quality and reporting issues.
- Translate data insights into meaningful recommendations to support operational and financial decision-making.
Stakeholder Engagement & Project Support
- Collaborate with cross functional stakeholders on process improvement and automation initiatives.
- Support project planning, execution, tracking, and post-implementation reviews for assigned initiatives.
- Work with internal stakeholders and external vendors to ensure successful delivery of process and system enhancements.
- Promote adoption of new processes and technologies through effective stakeholder engagement and communication.
Who should join us:
- Bachelor's Degree in Accounting, Finance, Business Analytics, Information Systems, Data Analytics, Computer Science, or related disciplines.
- 1-2 years of working experience in Finance, Business Analytics, Process Improvement, Data Analytics, or related fields will be an added advantage.
- Proficiency in Microsoft Excel; knowledge of Power BI, Power Automate, SQL, Python, or RPA tools is an advantage.
- Strong analytical and problem-solving skills.
- Keen interest in process improvement, automation, and digital transformation.
- Ability to interpret data and generate meaningful insights.
- Strong attention to detail and commitment to accuracy.
- Good communication and stakeholder management skills.
- Self-motivated, proactive, and willing to learn new technologies.
- Ability to manage multiple tasks and work effectively in a fast-paced environment.
Our Perks & Benefits:
- Hybrid work arrangement and flexi hours.
- e-Wallet meal allowance.
- Unlimited office pantry fruits, snacks and drinks.
- Mobile and broadband subscription reimbursement.
- Flexibility to opt dependents coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
- Additional leave including family leave and paid care leave to care for family members.
- Medical coverage including dental, optometrist, mental care, maternity, registered
- Traditional Chinese Medicine (“TCM”) and Chiropractic.
- Corporate membership discount and many more to explore.
We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [email protected]
Note : Only shortlisted candidates will be contacted.
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