Associate, Fintech Onboarding

Who We Are Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For As a Fintech/Implementation Associate (official title: Associate, Fintech Onboarding), you will manage the day-to-day onboarding of multiple fintech programs. You’ll serve as a key liaison between clients and internal stakeholders, ensuring compliance alignment, technical readiness, and smooth implementation of banking and payment products.

Responsibilities:

• Own and manage onboarding timelines for assigned fintech clients
• Lead documentation gathering and compliance reviews (KYC, AML)
• Guide clients through technical setup, including API integration and sandbox testing
• Coordinate across Compliance, Product, Engineering, and Legal teams
• Track onboarding status and escalate issues when necessary
• Contribute to documentation and repeatable onboarding frameworks

Qualifications:

• 3+ years in client implementation, onboarding, or fintech delivery
• Strong knowledge of financial data structures and integration tools (e.g., APIs, SFTP)
• Proven experience managing multiple client projects concurrently
• Excellent stakeholder communication and project coordination skills

Salary Range: $90,000.00 - $110,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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