Associate, Human Resources (Payroll)

About PAYOK

PAYOK is a leading global payment aggregator providing professional and secure online payment solutions to businesses worldwide.

With more than 100 payment methods, PAYOK enables merchants to accept payments and manage payouts efficiently while delivering high payment success rates and seamless settlement experiences.

As we continue to grow our international presence, we are building a strong and scalable people operation to support our employees and business.

If you are passionate about people, enjoy building organized HR processes, and thrive in a dynamic fintech environment, we'd love to hear from you.

Role Overview

Role Title: Associate, Human Resources (Payroll) Function: Human Resources Employment Type: Full-Time Location: Kuala Lumpur, Malaysia

What You Will Drive

As a Associate, Human Resources , you will support the day-to-day HR operations of PAYOK's Malaysia office and contribute to building structured, efficient, and employee-focused HR practices.

You will work across the employee lifecycle, including recruitment, onboarding, employee documentation, attendance and leave administration, HR database management, offboarding, and general HR operations.

The role will also support General Affairs and office administration to ensure smooth workplace operations and a positive employee experience.

What You'll Do

• Active Sourcing: Proactively source, headhunt, and engage top-tier talent across LinkedIn Recruiter, specialized portals, and referral networks.
• Aggressive Pipeline Management: Run initial high-friction screenings to evaluate culture fit, core competencies, and technical drive before putting candidates in front of hiring managers.
• Interview Logistics & Velocity: Drive the hiring cadence—eliminate scheduling friction, enforce manager feedback turnaround SLAs, and keep candidate momentum high.
• Closing & Onboarding: Draft competitive offer packages, assist in closing target candidates, and execute an onboarding cadence that gets hires operational on Day 1.
• End-to-End Payroll Ownership: Leverage your 1+ year of hands-on payroll experience to audit, reconcile, and execute error-free monthly payroll runs.
• Data Verification: Audit overtime, bonuses, commissions, pro-rated salaries, and unpaid leave with zero tolerance for variance.
• Statutory Compliance: Enforce precision across all statutory deductions, tax withholdings, and government contributions (e.g., EPF, SOCSO, PCB/Tax, or regional equivalents).
• Compensation Inquiries: Serve as the decisive point of contact for payroll queries, resolving disputes fast and maintaining complete transparency.
• Support the HR Manager on employee matters, HR projects, and other ad-hoc initiatives.

What You'll Need

• Diploma or Bachelor's Degree in Human Resources, Psychology, Business Administration, Management , or a related discipline.
• Approximately 1+ years of proven, hands-on payroll execution.
• Advanced proficiency in MS Excel (VLOOKUP, INDEX/MATCH, Pivot Tables) and hands-on experience with modern payroll/HRIS platforms.
• Exceptional written and spoken command of both English and Mandarin. Must be capable of conducting professional candidate interviews, drafting formal documentation, and negotiating directly with native English and Mandarin business stakeholders.
• Comfortable working in a fast-paced, multicultural, and evolving business environment.
• Proficient in Microsoft Office, Google Workspace, and Lark for daily HR administration, documentation, and coordination.
• Proactive, responsible, solution-oriented, and willing to take ownership of assigned responsibilities.

Join PAYOK

At PAYOK, you'll have the opportunity to work in a fast-growing international fintech environment and gain hands-on exposure across multiple areas of Human Resources.

You'll work closely with the HR Manager and business stakeholders while contributing to the development of HR processes, employee experience, and people operations as the organization continues to grow.

If you're looking for an opportunity to broaden your HR experience and take greater ownership of HR operations, we'd love to hear from you.

PAYOK is an Equal Opportunity Employer committed to maintaining an inclusive workplace. Employment decisions are based on merit, qualifications, experience, and business requirements, without unlawful discrimination, in accordance with applicable laws.

Recruitment Agency Notice: PAYOK does not accept unsolicited candidate submissions from recruitment agencies, staffing firms, or other third-party recruiters. PAYOK shall have no obligation or liability for any fees, commissions, or other charges arising from unsolicited submissions.

Agencies may submit candidates only with prior written authorization from PAYOK’s HR Team , pursuant to a valid executed agreement and for a specifically authorized vacancy. Any submission made outside these requirements will be deemed unsolicited and will not create any payment obligation on the part of PAYOK.