Associate Implementation Consultant - ERP Setup & Data Migration

About the role

You are the engine room of our implementations. Working with our Implementation Consultants and Leads, you do the hands-on setup, configuration and data migration that gets customers live on Shipmnts - and you are the first point of contact for customers' day-to-day questions in their first months on the platform. This is the first step on our implementation career path.

Shipmnts is an AI-native platform that runs the operations and finance of freight forwarders, customs brokers and logistics companies. 180+ companies across India, the UAE and the US run their business on Shipmnts.

What you will do

• Configure customer accounts: company structure, branches, users, roles and masters

• Clean, map and migrate customer data: customers, vendors, charges, rates and ledgers

• Execute opening-balance migrations, reviewed and signed off by a finance consultant

• Answer onboarding customers' questions and escalate where needed

• Support training sessions and prepare training data

• Keep setup checklists and document configuration decisions

What you will bring

• 0 to 3 years in software implementation, support, operations, accounts or data roles; strong freshers are welcome

• A commerce, logistics or accounting background is preferred

• Strong Excel skills and real care with data

• Clear communication in English and Hindi

• A quick learner who enjoys getting details right

Location and salary

• Ahmedabad (office)

• Rs 2.5 to 4.5 LPA, based on experience

How we hire

A practical data-cleaning and mapping exercise, followed by an interview. In your first month you shadow three implementations before working independently.

Your growth path

Associate Implementation Consultant > Implementation Consultant > Senior Implementation Consultant > Implementation Lead