Associate - Inside Sales

Role Overview

We are looking for a Inside Sales Associate who will be responsible for generating leads, connecting with prospective customers, understanding their requirements, and converting opportunities into business. The role requires strong communication, persuasion, and follow-up skills.

Key Responsibilities

• Generate and qualify leads through calls, emails, and online channels.
• Connect with prospective customers and understand their business requirements.
• Conduct product/service pitches and handle customer queries.
• Follow up with leads and maintain a healthy sales pipeline.
• Convert qualified leads into customers and achieve monthly sales targets.
• Maintain accurate customer and lead information in CRM/trackers.
• Coordinate with internal teams for onboarding and smooth customer activation.
• Build strong customer relationships and ensure a positive experience.
• Track sales performance and share regular updates with the reporting manager.

Requirements

• 06 years of experience in Inside Sales, Telesales, Business Development, or Customer Acquisition.
• Freshers with strong communication and sales aptitude can also be considered.
• Excellent verbal and written communication skills.
• Comfortable making a high volume of outbound calls.
• Strong persuasion, negotiation, and follow-up skills.
• Target-oriented with a strong willingness to learn and grow.
• Basic knowledge of MS Excel/Google Sheets and CRM tools.