Associate Insurance Agent / Customer Service Representative

Job Overview

As an Associate Insurance Agent / Customer Service Representative, you’ll help individuals and businesses understand insurance options and manage their coverage. You’ll build trusted client relationships, support sales activities, and provide clear, responsive service across health, life, property and casualty, and commercial insurance. This role combines customer care, sales, and accurate administration in a regulated environment.

Benefits/Perks

• Competitive salary
• Paid time off
• Bonus based on performance
• Annual incentive reward trip for top performers to beautiful destinations
• Continuous training and support throughout your career
• Discounts on your auto insurance (underwriting approval required) and much more.

Responsibilities

• Responsible for prospecting new business in multi-line insurance, quoting and binding policies, handling customer inquiries, documenting requests and completing changes, accept and process premiums.
• Service to customers includes strong communication skills on multiple platforms, conflict resolutions skills, ability to quickly learn new computer programs and processes. Proficient at adapting to a constantly changing, extremely fast-paced environment.
• Provide support to the agent and service center staff as needed.
• Make decisions to determine applicant insurability and placement using competent skills in binding and processing applications.
• Ensure effective operation of the service center including but not limited to: reports, documentation, and mail distribution

Skills

• Required: Strong customer service, communication, client communication, customer relationship building, and analysis skills.
• Required: Licensed in Property and Casualty Insurance
• Preferred: Property and Casualty insurance knowledge
• Multilingual or bilingual communication skills are valued
• Proficient in Microsoft Office programs and have an aptitude for learning new programs and procedures
• Team player with a positive, professional attitude

Pay: $27,000.00 - $40,000 per year-Based on experience

Work Location: In person

Pay: $27,000.00 - $40,000.00 per year

Work Location: In person