Associate IT Manager (Systems)

This role serves as a key position responsible for overseeing application support, managing system enhancements, coordinating with business stakeholders, and ensuring the timely resolution of operational support and project-related requirements.

Key Responsibilities:

• Oversee day-to-day application support and ensure timely resolution of system-related issues.
• Manage system enhancements, upgrades, and implementation of technology solutions
• Partner with business stakeholders to gather requirements and translate business needs into system solutions.
• Coordinate with internal IT teams, vendors, and project teams to deliver initiatives within agreed timelines.
• Monitor system performance, issues, and service levels to ensure business continuity.
• Support project planning, testing, implementation, and post-implementation activities.
• Identify opportunities to improve systems, processes, and overall user experience.

Qualifications:

• Graduate of Computer Engineering/Computer Science, Software Engineering, Information Systems Management, or equivalent certification on relevant technical field
• Minimum of 3 years experience in Systems Development, Support and Implementation
• Strong experience in Java and Python development with focus on application development, automation, and system integration.
• Proficient in SQL Server, SQL, database design, stored procedures, ETL, and data integration.
• Hands-on experience with REST APIs, JSON, and application-to-database integrations.
• Knowledge of Power BI, data analytics, dashboard development, and data visualization
• Experience in software testing and quality assurance, including functional, regression testing, defect tracking, and Jira.
• Familiarity with SDLC, Agile methodologies, troubleshooting, debugging, and production support.
• Ability to lead system enhancements, business process automation, and enterprise application support.
• Strong stakeholder management, project coordination, and team leadership skills.
• Knowledge with any SAP support or ABAP programming is a nice to have.