Associate - IT Support & MDM

• Manage front office operations, including reception, concierge, and bell captain duties.
• Provide exceptional customer service to guests, ensuring their needs are met and concerns addressed promptly.
• Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery.
• Maintain accurate records and reports, including guest information and transaction details.
• Handle guest complaints and feedback professionally and courteously.
• Collaborate with colleagues to achieve sales targets and improve overall performance.

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