Associate - Mail Services

Job Profile Summary: Prepare materials for mailing including applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines; customer service oriented.

Key Responsibilities Include:

• Scan all incoming mail and properly send to recipients.
• Create shipping labels for domestic and international shipments.
• Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
• Sort, deliver and pick-up mail and packages according to established time frames and service standards on multiple floors pushing mail cart as needed.
• Assist with loading and unloading of deliveries as needed, maintain shipping and receiving area as required.
• Handle time-sensitive material like confidential, urgent packages
• Receive and log all incoming items, letters, and packages, including certified, registered, return receipt, Federal Express, UPS and all accountable mail.
• Cross train and utilize equipment in all areas (copy/messenger) and perform other duties as required.
• Must become fully familiar with a variety of onsite equipment and be capable and willing to perform first level troubleshooting.
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment.
• Maintain mail carts and other important documents related to associate or employee moves.
• Adhere to all safety procedures.