Associate Manager - Annuity Loans Segmental

Annuity Loans & Segmental Department

Designation - Associate Manager

About the Department

Deliver an enriched customer experience by quickly responding to Annuity and Policy loan related payout requests. Annuity & Loan function play a significant role in achieving organizations vision & strategy for Policyholder payout and comply with the IRDA regulations in terms of protecting policyholders rights.

What are we looking for?

A potential candidate who can ensure execution and supervision of operations for daily annuity, pension maturity and loan processing on timely and accurate basis.

The candidate to handle audits such as SDA, Concurrent / Internal, Statutory Audit and ensure no major issues

The candidate is responsible for driving targets to reduce annuity pendency and pension pendency, achieve T day payout

Liasion/ Engagement with various stakeholders- across all functional areas, including sales, business units, information technology and outside vendors for customer payouts, improve KPI scores and effective complaint resolutions.

What does the job entail?

• Responsible for timely and accurate processing of Annuity and Pension Maturity
• Timely and accurate processing of policy loan disbursement, settlement, policy assignment, annuity processing etc
• Timely and accurate processing of MIS reporting - Monthly MBR PPT, Weekly Loan Further Requirement, TAT monitoring
• Control reports monitoring and timely actioning on the outliers till closure
• Preparing dashboards for Group Annuity payouts
• Handling audits such as SDA, Concurrent / Internal, Statutory Audit and ensure no major issues
• Responsible for system automation and bring in improvements on the handling mechanism. Initiate process improvements thereby ensuring high productivity and efficiency levels of the function
• Liasion/ Engagement with various stakeholders- across all functional areas, including sales, business units, information technology and outside vendors for customer payouts, improve KPI scores and effective complaint resolutions.
• Processing assigned activities related to Annuity, Loan & Segments

Essential conditions:

• Education: Graduate
• Work exp: 2+ years
• Work related skills: Good in Excel, data management and good communication skills