Associate Manager Application Engineering_Gear Box

Roles and Responsibilities

• Provide technical support to customers through phone calls, emails, and meetings.
• Conduct site visits to understand customer requirements and provide solutions using gear motors & Gear Box from various manufacturers.
• Collaborate with internal teams (sales, engineering) to resolve customer issues and improve product knowledge.
• Develop strong relationships with customers by understanding their needs and providing timely assistance.
• Identify opportunities for upselling/cross-selling of products based on customer requirements.