Associate Manager - 定量市场调研

该职位来源于猎聘 OVERVIEW OF ROLE As an Associate Account Manager, you are responsible for leading a team through the execution of full-scale custom market research studies for multiple client accounts. This includes responding to and preparing proposals, consulting on study and questionnaire design and developing issue-focused analyses through regular and ad hoc reporting and/or presentations. You will drive client satisfaction by utilizing your knowledge of Kantar philosophies and your clients' business/industry to anticipate needs and offer pro-active, viable solutions.

KEY RESPONSIBILITIES: CLIENT LEADERSHIP

Dedicated to meeting the expectations and requirements of internal and external customers.

Gets first-hand customer information and uses it for improvements in products and services.

Acts with customers in mind.

Establishes and maintains effective relationships with customers and gains trust and respect  Supports and upholds Trusted Advisor principles through the anticipation of needs while building nurturing relationships with clients, with minimal supervision

 Pro-actively supports actions against clients’ central business issues through consultation, industry knowledge, and analytics  Manages client projects as per project scope and plan, ensures smooth execution of projects, fully complies with timeliness and accuracy of information and ensures client research needs are met by providing informative insights & actionable business recommendations  Completes reports and deliverables as per project scope following Kantar guidelines of reporting, consulting senior colleagues for direction and guidance as appropriate  Lead client de-briefings and presentations, with minimal supervision

KEY RESPONSIBILITIES: PEOPLE LEADERSHIP

Provides current, direct, complete, and “actionable” positive and corrective feedback to others. Lets people know where they stand. Faces up to people problems on any person or situation (not including direct reports) quickly and directly  Self-driven, proactive, willing to take initiatives  Maintains good relationship with other team members and acts as a trusted advisor to junior team members, provides guidance and supports junior team members to develop their research skills and client servicing skills and assists with training and guidance/technical advice to junior team members  Behaves professionally with clients and colleagues in-line with Kantar values KEY RESPONSIBILITIES: THOUGHT LEADERSHIP

Good at determining the processes necessary to get things done.

Knows how to organize people and activities.

Understands how to separate and combine tasks into efficient work flow.

Knows What To Measure And How To Measure It. Can see opportunities for synergy and integration where others can’t.

 Intellectually curious and keen to learn new things  Applies knowledge of Kantar tools and techniques and applies them to address client’s business questions  Contribute to the Goldstar Project Leadership process: Decide, Discover, Design, Develop, Deliver.  Decide – Build mutually beneficial commercial relationships with clients and take better business decisions  Discover - Develops and supports analytical plan of action to address clients’ central business questions  Design - identify the most effective way to answer the client's business questions  Develop - Explore the most important insights/hypothesis that will guide the client's decision  Deliver- identify the success factors that can be applied consistently to ensure we deliver meaningful work that has maximum impact.  Provides clients value added consulting; looking at trends across projects; integrating Kantar learning, POV’s and other information sources to help clients grow stronger brands in China; collaborates with other Kantar brands and pro-actively integrates data/insight/POV from across Kantar. KEY RESPONSIBILITIES: BUSINESS LEADERSHIP

Can be counted on to exceed goals successfully.

Is constantly and consistently one of the top performers.

Very bottom-line oriented.

Steadfastly pushes self and others for results  Focuses on project efficiency and profitability and builds awareness amongst junior colleagues on how to manage costs at different stages of a project  Manages project cost estimates and monitors cost at all stages of a project vis-à-vis estimates, under minimal supervision  Assists senior colleagues in developing / identifying new business amongst existing clients with revenue and profitability targets  Assists senior colleagues to improve project profitability through leveraging Kantar automation platform (e.g. Qlib) for time and direct cost efficiency