Associate Manager - Customer Operations

What are we looking for?

Operations New Business dept manages verification of all polices logged in the company to ensure quality sourcing and customers are aware of benefits and terms and conditions.

What does the job entail?

1. Manage new business operations, oversee policy issuance.

2. Maintain and analyze MIS reports, Utilize Excel for data analysis.

3. Handle Life Asia and Group Asia operations.

4. Conduct KYC verification, ensure accurate documentation

5. Identify and implement process improvements.

6. Develop and maintain relationships with stakeholders.

7. Ensure compliance with industry regulations.

8. Analyze and report on business performance,.

9. Manage and prioritize multiple tasks and projects.

10. Collaborate with cross-functional teams.

11. Identify and mitigate risks.

12. Ensure data security and confidentiality.

13. Stay up-to-date with industry trends and best practices,

Work Experience

3-10 Years

Essential Qualification

Graduate

Preferred Skills

1. Product and process knowledge along with good awareness about internal systems Life Asia , TEBT

2. Analytical skill set must

3. Should posses good communication skills and interpersonal skills

4. Efficient in handling MS Office

5. Good networking and relationship skills.