Associate Manager : Export Import Documentation

Job highlights

• . Be well versed in different terminology in order to accurately complete documents

• Required Skill Set

• Worked preferably in Logistics/ shipping domain back office .

• exhibits good listening and comprehension

• Backoffice experience of at least 6-7 years or more .

• Very good experience of Project Management and has handled new process migrations . .

• Manage, review, coach up the export documentation team.

• Follow metrics to ensure department success.

• Streamline in-house processes.

• Help to continue to build a team-oriented atmosphere.

• Obtain essential shipment data from clients to start the documentation process.

• Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.

• Be well versed in different terminology in order to accurately complete documents.

• Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

• Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Required Skill Set

• Backoffice experience of at least 6-7 years or more

• Worked preferably in Logistics/ shipping domain back office

• Very good experience of Project Management and has handled new process migrations

• Worked with process metrics and has working knowledge of productivity, accuracy and TAT

• Handled directly a team size of 20 team members for more than 2 years

• Worked in processes across time zones

• People Management and Time Management skills