Associate Manager – PIM & Digital Content Management

JOB PURPOSE

The Associate Manager – PIM & Digital Content Management owns MAGRABi's Akeneo PIM platform and product master data, establishing a single governed source of product truth across eCommerce, POS, Salesforce, and marketplaces in all six markets. The role leads the catalogue team and outsourced partners across the full product creation lifecycle, covering modelling, enrichment, eCommerce uploads, quality control, and studio and imagery operations. It also leads the cross-system master data quality programme across SAP, Akeneo, and Macula OMS, resolving the misalignment currently causing downstream errors in Snowflake, demand forecasting,

and the customer-facing catalogue. The role exists to ensure product data reaches every channel clean, complete, bilingual, and on time, so that commercial reporting and the customer experience can both be trusted.

Qualifications and Education:

▪ Bachelor's degree in Business, Information Systems, Marketing, Computer Science, or a related field

▪ Akeneo PIM certification preferred; a data governance qualification is a plus

Experience

▪ 7-10 years of experience in retail product information, eCommerce catalogue and content operations, or master data management, including 3+ years leading teams and vendors

▪ Hands-on PIM platform experience (Akeneo, inRiver, Salsify, or equivalent) covering product modelling, enrichment workflows, and integrations

▪ eCommerce platform back-end product setup, publishing workflows, and quality assurance in a high-SKU environment

▪ Studio and imagery operations, including photography, retouching, digital asset management standards, and vendor service levels

▪ Multi-market, multi-language retail environment, with Arabic and English bilingual content management required

▪ SAP master data structures and OMS integration experience is a plus

JOB RESPONSIBILITIES

▪ Own PIM strategy, platform governance, and the Akeneo roadmap: product modelling, taxonomy, attribute standards, and enrichment workflows across all six markets

▪ Lead the master data quality programme across SAP, Akeneo, and Macula OMS; set validation rules and completeness scoring and drive root-cause fixes that resolve Snowflake and catalogue errors

▪ Govern product data syndication to MAGRABi.com (Saleor), store POS, Salesforce, marketplaces, and B2B, ensuring data arrives clean, complete, and on time

▪ Own the PIM to Snowflake integration and the data feed supporting demand forecasting, slow-moving stock analysis, and commercial reporting

▪ Direct eCommerce back-end operations and the enrichment pipeline: end-to-end product setup, publishing, pre and post-publish quality control, vendor data, images, copy, and the supporting operational playbooks

▪ Own studio and imagery workflow, covering briefs, scheduling, image standards, and retouching, and manage photography and retouching vendors against clear service levels and cost controls

▪ Lead the Cairo catalogue team and outsourced partners: set objectives, build capability, and track data completeness, time to publish, quality control pass rate, and studio throughput

▪ Set Arabic and English content standards, safeguarding localisation accuracy and brand consistency across all six markets