Associate Manager Software Engineering

Job Summary

Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 5 years of in- scope experience and total 7 years experience in the field of Banking IT domain / support of related solutions

Qualifications

• Mandatory Certificate (minimum one):
  • ITIL4 Professional Certification
  • Prince-2
  • PMP Certified

Responsibilities

• Supporting the following Finacle 10.x Application modules
  • Branch Operations
  • CASA, TD, Loans, Trade Finance and Locker
  • Alternate Delivery Channels
  • SWIFT
  • Clearing
  • Utility Payments
  • Financial Inclusion Related
  • Product Fatal error analysis
  • Review the Application logs
• Monitoring Application Services and availability
• Logging call with Service Providers internal or external and follow-up to closure
• Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call
• Update assigned calls regularly
• Executing the Application Maintenance activity as per defined checklist
• Primary Testing for the fixes received from vendor in T&D
• Help bank in UAT for the fixes received from vendor
• Follow change management process and raise CMAs for movement to production for fixes / releases received
• Carry out DC-DR activity as and when scheduled
• Maintain and publish Minutes of the meeting for all meetings with vendor and bank

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.