Associate Manager - Technical Servicenow Lead Developer

Greetings from DXC Technologies!!

We are hiring for Associate Manager - ServiceNow Technical Lead Developer

Role: Manager - ServiceNow Technical Lead Developer

Mode of Work: WFO

Location: Noida, Indore and Hyderabad

Working Days: 5 days

Experience: 12+ years in Industry

Shift: Based on the project

Qualification: Graduates only

Salary: Upto 27 LPA + variable + other benefits (Depends on Exp/Last Dawn CTC/Interview outcome)

Experience: 12+ years

Role Summary

You will be the primary technical executor delivering insurance workflow solutions on ServiceNow FSO. You will lead development, manage code migration and release cycles, drive automation through Flow Designer and Playbooks, and mentor junior developers all within a practice building custom insurance applications spanning claims processing, billing integration, policy servicing, AI document processing, and compliance automation.

Key Responsibilities

• Support the design, development, and implementation of scalable ServiceNow solutions aligned with client requirements and platform best practices.
• Review and refactor submitted code, ensuring quality, performance, and maintainability across modules and custom applications.
• Manage the end-to-end migration of code and configurations from development to production environments.
• Participate in platform upgrades, patching, and release activities, ensuring minimal disruption and optimal performance.
• Collaborate with architects, administrators, and business analysts to define requirements and implement solutions using ServiceNow native tools.
• Drive automation through Flow Designer, Playbooks, and Automated Test Framework (ATF).
• Ensure adherence to coding standards, security guidelines, and compliance requirements.
• Mentor and guide junior developers, promoting a culture of technical excellence.
• Support continuous improvement initiatives across development, testing, and deployment processes.

Skills & Experience

• 8 - 10 years of overall experience in ServiceNow design, development, and implementation.
• ServiceNow Certified Application Developer (CAD) certification is required.
• Strong hands-on experience with ServiceNow architecture, scripting (JavaScript/Glide), and system design.
• Proven track record of migrating ServiceNow applications from development to production and supporting platform releases, and version management.
• Demonstrated ability to analyze, refactor, and modernize legacy ServiceNow codebases.

Additional Valuable Certifications

• Mandatory: CSA (Certified System Administrator)
• Must-Have ServiceNow Knowledge or Micro-Certification in at least one of the following areas: Customer Service Management (CSM) (Must Have)
• Playbooks
• Flow Designer
• UI Builder
• Now Assist / AI
• Platform Analytics
• Predictive Intelligence
• Service Portal
• Catalog Items
• Automated Test Framework (ATF)

Interested candidates can sent their resumes to [email protected]

Regards,

HR Reena

[email protected]

DXC Technology