Associate - Master Data Management

Shift Timings: 11:30 AM to 8:30 PM(Home Drop Facility available) 06:00 am - 03:00 pm (Home pick-up facility available)

• Manage the activities related to customer  master data in the system
• Should have complete knowledge of updating customer master in the ERP system.
• Defining and implementing a master data management (MDM) solution.
• Perform data profiling and data quality assessment of source systems to draft data quality
• Authorizes the creation and maintenance of master data
• Creates and maintains Master Data in SAP according to approved requests
• Must be able to locate information efficiently in the customer master & troubleshoot in case of errors, related to customer master in the transactions.
• Must be able to restrict & detect unauthorized access to data
• Ensuring defined periodic reporting
• Ensuring compliance of QA framework.
• Participating in continuous improvement projects within Shared services
• Ensure that overall delivery of services to Opcos meets or exceeds agreed KPIs and SLAs defined between Operating Companies and BSC and is within a strong internal control framework*.*
• Partner with the Service Management team to:
• Provide input to service reporting.
• Facilitate service transition when required.
• Analyze issues that are highlighted by the Business Account Manager and resolve them /in a timely manner.