Associate Matchmaker

Note : This position is open to women candidates onlyAbout The Date Crew

To build the world’s most human-first matchmaking platform - one that helps people find the right person without bias, burnout, or broken metrics.

We’re not building another app. We’re not here to gamify love or reduce human connection to left and right swipes.

Instead, we’re designing technology that understands people - their values, behaviours, and emotional patterns and transforms how they approach relationships.

Our vision is to create a system that doesn’t just show more profiles, but helps people become more clear, more ready, and more open to love.

About the Role

As an Associate Matchmaker, you’ll be at the heart of how matchmaking happens at The Date Crew.

You’ll work closely with our matchmakers and members across the matchmaking journey, from understanding what someone is looking for, to finding and evaluating potential matches, expanding our internal database, supporting onboarding, and making sure the right conversations happen at the right time..

You’ll also speak directly with prospective and existing members, understand their needs, and help create a warm, thoughtful experience throughout their journey.

This role is ideal for someone who is curious about people, naturally observant, enjoys conversations, and likes solving messy human problems with both empathy and logic.

What You’ll Do1. Build & Expand the Matchmaking Database

• Research and identify relevant profiles from multiple sources
• Expand and maintain TDC’s internal matchmaking database
• Understand profiles beyond surface-level information

2. Understand Members & Their Needs

• Speak with prospective and existing members to understand their background, intent, preferences, and relationship goals
• Build a strong understanding of member personalities, values, expectations, and deal-breakers
• Keep track of how member preferences and needs evolve throughout their journey

3. Shortlist & Evaluate Potential Matches

• Work closely with matchmakers to identify suitable profiles for members
• Evaluate compatibility across values, personality, lifestyle, relationship expectations, and other relevant factors
• Look beyond checklists and surface-level similarities

4. Support the Matchmaking Journey

• Assist with onboarding new members and setting the right context for the matchmaking process
• Coordinate between members, potential matches, and matchmakers
• Track introductions, responses, feedback, and member engagement
• Follow up with members and ensure conversations don’t fall through the cracks
• Understand feedback after introductions and use it to improve future matching
• Maintain detailed CRM notes and match histories

5. Member Conversation.

• Speak with prospects exploring TDC Membership
• Help them understand how the matchmaking process works
• Build trust through thoughtful, consultative conversations.

Who You Are

• 1–3 years of experience in a customer-facing or client servicing role, with an academic background in Psychology
• Strong communication skills,especially the ability to listen, and ask the right questions
• Genuinely curious about people and what makes relationships work
• Naturally observant - you notice things that others might miss
• Comfortable speaking to people from different backgrounds
• Able to think both emotionally and logically
• Strong research and problem-solving skills
• Highly organised and comfortable managing multiple conversations, profiles, and follow-ups

*

What You’ll Get

• ₹2.4 - ₹4 LPA + performance incentives
• Direct exposure to founders
• A steep learning curve across sales, psychology, and matchmaking.
• A clear path to grow into an elite matchmaker in this space
• The opportunity to work on a problem that actually impacts people’s lives

Pay: ₹240,000.00 - ₹400,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Work from home

Application Question(s):

• Do you have any educational background or work experience in Psychology?
• Expected CTC?
• How soon can you join?

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote