Associate Mine Technology Specialist

The Associate Mine Technology Specialist supports the implementation, administration, adoption, and continuous improvement of Redpath’s mine technology systems across operating projects.

The role works with site operations, technical services, project controls, maintenance, safety, Information Technology, and technology providers. The position will initially support deployments and existing sites, with increasing responsibility for configuration, training, reporting, and implementation workstreams.

Mine Technology Implementation and Administration

• Support site discovery, requirements gathering, implementation planning, configuration, testing, training, deployment, and post-implementation support.
• Configure and administer Deswik.OPS and related systems, including locations, activities, equipment, personnel, workflows, forms, permissions, and reporting requirements.
• Support system testing, access management, upgrades, integrations, deployment readiness, and transition into normal site administration.
• Maintain implementation schedules, action registers, readiness assessments, configuration records, and deployment checklists.
• Coordinate with site teams, Redpath Information Technology, Deswik, consultants, and other providers while applying Redpath standards to project-specific requirements.

Operational Workflows, Training and Adoption

• Translate how work is planned, assigned, executed, recorded, and reviewed into practical system workflows.
• Support shift planning, supervisor line-up, short interval control, plan-versus-actual tracking, equipment allocation, delay tracking, and shift handover processes.
• Develop and deliver training, user guides, procedures, and quick-reference resources for operational and technical users.
• Support site champions and administrators, monitor adoption, gather feedback, and address barriers to consistent system use.

Reporting, Support, and Continuous Improvement:

• Support Power BI dashboards and operational reporting, including Power Query, SQL, data modelling, validation, and troubleshooting based on experience and capability.
• Ensure reporting supports operational decisions, plan-versus-actual visibility, accountability, and continuous improvement.
• Investigate system, data, workflow, and user issues and coordinate sustainable corrective actions.
• Maintain implementation playbooks, standards, governance documents, and lessons learned to retain organizational knowledge.
• Take increasing ownership of defined systems, sites, and implementation workstreams as capability develops.

Salary Range (Base): $75,000 - $94,000 - Based on knowledge, skills and experience. 

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Education:

• College diploma or university degree in mining engineering, mining technology, engineering technology, information systems, data analytics, or a related discipline. Equivalent practical experience may be considered.

Work Experience:

• Two or more years of experience in underground mining, technical services, mine planning, project controls, operational technology, systems implementation, data analytics, or a related field.
• Experience working with operational personnel and translating site requirements into practical processes or system solutions.
• Experience with technology implementation, Deswik systems, Power BI, Power Query, SQL, operational reporting, short interval control, or frontline training is considered an asset.

Knowledge Required:

• Practical understanding of underground mining or construction operations and the relationship between planning, execution, data, and performance.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Ability to learn and administer technology platforms and communicate technical concepts to non-technical users.
• Strong written and verbal communication skills with the ability to develop and deliver effective training.
• Self-motivated, adaptable, and able to manage multiple priorities with limited supervision.
• Strong ownership, attention to detail, and ability to work effectively across site, corporate, client, and vendor teams.
• Familiarity with Deswik software and Microsoft Power BI is strongly preferred.
• Spanish language capability is considered an asset.