Associate - MS Support EA

The Microsoft Licensing & Cloud Support Specialist is responsible for providing end-to-end support across Microsoft cloud platforms, focusing on licensing, tenant management, activation, and troubleshooting. The role ensures effective deployment and support of Microsoft 365, Azure, and Power Platform services while ensuring compliance and user satisfaction.

Responsibilities

• Manage Microsoft licensing including assignment, activation, and compliance.
• Handle tenant setup, configuration, and administration.
• Support Microsoft 365 services including troubleshooting and activation.
• Manage Azure portal activities and resolve related issues.
• Design and maintain Microsoft-based portals.
• Support Power Platform (Power Apps, Power Automate, Power Pages).
• Troubleshoot cloud and licensing issues.
• Act as liaison between teams and customers.
• Ensure adherence to Microsoft best practices.

Qualifications

• Bachelor’s degree in computer science or equivalent. Microsoft certifications preferred.
• 3–5 years experience in Microsoft cloud support and licensing.
• Microsoft 365, Azure, Licensing, Power Platform.
• Problem-solving, communication, customer focus, attention to detail.

About Malomatia ABOUT US malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.

Our mission Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.

Our vision To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.

Driving change that makes a real impact Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.

About The Team Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.

Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.

Join us in shaping the future of technology in Qatar