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Associate OTC
1 month ago
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Important information
Contract type:
Permanent
Location:
Malaysia
Work mode:
Onsite
Published on:
2 October 2026
What they need
The Associate, OTC will support divisions, legal entities and countries as assigned to gain, over time, a deep understanding of the various business divisions, and the unique attributes of the legal entity, regulatory, and in-country requirements associated with the region.
Main Responsibilities
- Liaise with customers for prompt collection of due AR balances.
- Liaise with commercial team to resolve issues relating to collection, and on-hold orders.
- Knock collection again AR balance.
- Denied Party Screening of new customers and quarterly for all customers & banks.
- Review and approve new customer creation.
- Review and approve customer master data maintenance.
- Review and approve customer master data change audit trail.
- Review and release customer orders that are on-hold due exceeding of credit .limit or overdue AR.
- Review AR aging reports for escalation if necessary.
- Validate customer rebate calculations.
- Quarterly collection forecast to corporate treasury.
- Submit AR reports to corporate.
Month-end Activities
- Calculation of AR reverse as per policies.
- Generate and send Statement of Accounts to customers.
- Prepare and furnish to business units DSO report, AR aging report, and overdue AR report.
- Compile detailed AR reports for Shared Services Hub
- Perform AR reconciliation.
- Attend AR review meeting with business units.
Experience/Background
- BA degree in Business or Accounting.
- 2-3 years of credit experience inclusive of all aspects of credit management.
- Knowledge and understanding of overall OTC processes.
- Prior recent experience working in a captive SSC environment preferred.
- Experience with 3rd party outsource providers an advantage.
- Strong ability to interact with internal and external parties at various levels.
- Attentive to detail with a propensity for continuous improvement.
- Reasonable skill level in Excel, Word, Powerpoint.
- Excellent English language skills.
For further information, and to apply, please visit our website via the “Apply” button below.
Candidates must be resident in Malaysia, or have the right to work in Malaysia.
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