Infosys

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit <a href="http://www.infosys.com" rel="nofollow noopener" target="_blank">www.infosys.com</a> to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Infosys has been recognized as a Top Employer across APAC — contributing to our sixth consecutive year of global certification. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.
▶️ Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys
Role: Associate Practice Engagement Manager, Salesforce
Location: Japan (Tokyo Office)
Based on your role, please note that this position may require on-site presence at Infosys premises and/or client locations. Work location and on-site expectations will depend on projsect scope, phase, and business needs at the time of allocation, with flexibility governed by business and client requirements
Your Role
As part of our Salesforce Practice Sales team, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Salesforce ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Salesforce.
You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand business across Japan region. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients’ business needs.
Salesforce is on its way to becoming the largest software company globally which provides immense opportunity across the ecosystem. If you are looking for your next role and are interested in Salesforce services sales, consider this exciting opportunity to lead the Practice Sales for the Japan region.
Your Key Responsibilities
As the
Salesforce
Associate
Practice Engagement Manager
(APEM), you will be responsible for client interfaces within group of accounts across various industries supported by Infosys. You will work with the wider market facing and delivery team to build the portfolio plan and deliver business growth and client management based on the plan.
Key Responsibilities Within The Assigned Account Scope Include
<ul>
<li>Business Development – responsible for building a portfolio and driving revenues for the Salesforce Business unit in Japan.</li>
<li>Research, competitor analysis and client presentations for the Salesforce Services Catalogue</li>
<li>Client delivery assurance – confirming the client commitment and driving the delivery process</li>
<li>Responsible for driving revenues from Go-to-market solutions being sponsored by the business unit</li>
<li>Provide guidance, consultation, and direction in support of strategies to implement client’s strategy under assigned technology competency</li>
<li>Build customized solutions for the target accounts and driving the revenues and delivery of these solutions in target accounts under the portfolio</li>
<li>Share responsibility for all Client Management processes – Plan-Sell-Deliver-Manage along with the relationship manager for the specific accounts under the portfolio</li>
<li>Pricing decisions along with relationship manager of the account within the scope of the Master Services Agreement</li>
<li>Help building future alliances and nurture existing alliance with relevant product vendors under assigned technology competency of the horizontal unit(s)</li>
<li>Build Effective relationships across the business to ensure the APEM can deliver against the key responsibilities</li>
</ul>
Key Relationships:
<ul>
<li>Client Partners</li>
<li>Salesforce Practice Presales Leads</li>
<li>Salesforce Practice Delivery Managers</li>
<li>Salesforce Practice Technical Solutions Leads</li>
</ul>
Required Qualifications
<ul>
<li>Bilingual - English and Japanese
</li>
<li>Must have led client facing consulting or sales engagements in one or more of the following industry vertical:
</li>
<li>Primary Industries: Telecommunications (Telecom OEMs, Media), Financial Services, Manufacturing, Logistics
</li>
<li>Secondary Industry: Retail &amp; CPG, Energy &amp; Utilities,
</li>
<li>Understanding of Salesforce ecosystem clouds like Sales, Service, Marketing, Commerce, Industries, CPQ etc.
</li>
<li>Business Development and Project Management experience required
</li>
<li>Track record of interacting and building relationship with CXO level client contacts
</li>
<li>Global Delivery Model experience desirable
</li>
<li>Experience managing large multi-location consulting engagement teams desirable
</li>
<li>Track record as Account Manager in a rapidly growing client relationship highly desirable
</li>
<li>Hands-on experience with proposal creation and leading proposal presentations
</li>
<li>Strong leadership, interpersonal, communication and presentation skills
</li>
<li>Bachelor’s degree and a minimum of 8 years’ experience in a similar role
</li>
</ul>
職務内容
Salesforce アソシエイト・プラクティス・エンゲージメント・マネージャー
（ APEM）として、弊社が支援する複数業界の担当アカウントにおける顧客窓口を担っていただきます。 マーケット対応チームおよびデリバリーチームと連携し、ポートフォリオ計画を策定するとともに、その計画に基づいた事業成長および顧客管理を推進していただきます。
担当アカウントにおける主な職務内容は以下のとおりです。
<ul>
<li>ビジネス開発：日本における Salesforceビジネスユニットのポートフォリオ構築および売上拡大を担う</li>
<li>Salesforceサービスカタログに関する調査、競合分析、および顧客向けプレゼンテーションを実施</li>
<li>クライアントデリバリーの確実な遂行：お客様からのコミットメントを確認し、デリバリープロセスを推進</li>
<li>ビジネスユニットが主導する 市場戦略・営業戦略 ソリューションによる売上創出を牽引</li>
<li>担当するテクノロジー領域において、お客様の戦略実行を支援するための助言、コンサルティング、方向性の提示を実施</li>
<li>対象アカウント向けにカスタマイズしたソリューションを設計し、ポートフォリオ内アカウントにおける売上確保およびデリバリーを推進</li>
<li>担当アカウントのリレーションシップマネージャーと連携し、計画・販売・デリバリー・管理といった、すべてのお客様管理プロセスを共同で担う</li>
<li>マスターサービス契約の範囲内で、アカウントのリレーションシップマネージャーと連携し、価格を決定</li>
<li>担当する横断組織のテクノロジー領域において、将来的なアライアンス構築を支援するとともに、関連プロダクトベンダーとの既存アライアンスを強化する</li>
<li>社内各部門と良好な関係を構築し、 APEMとしての主要な責任を確実に果たせる体制を整える</li>
</ul>
主な連携相手：
<ul>
<li>クライアントパートナー</li>
<li>Salesforceプラクティスのプリセールスリード</li>
<li>Salesforceプラクティスのデリバリーマネージャー</li>
<li>Salesforceプラクティスのテクニカルソリューションリード</li>
</ul>
応募資格:
<ul>
<li>英語と日本語でコミュニケーションできること
</li>
<li>以下のいずれかの業界分野において、顧客対応型のコンサルティングまたはセールスプロジェクトをリードした経験
</li>
<li>【主要業界】通信（通信機器メーカー、メディア）、金融サービス、製造業、物流
</li>
<li>【関連業界】リテール／消費財（CPG）、エネルギー・公益事業
</li>
<li>営業、カスタマーサービス、マーケティング、コマース、業界別ソリューション、構成・価格・見積（CPQ）を含むSalesforceエコシステム全体に関する理解
</li>
<li>ビジネス開発およびプロジェクトマネジメントの実務経験必須
</li>
<li>CXOクラスのクライアントと関係構築を行ってきた実績
</li>
<li>グローバルデリバリーモデルでの業務経験があれば尚可
</li>
<li>複数拠点にまたがる大規模なコンサルティングチームのマネジメント経験があれば尚可
</li>
<li>急成長するクライアントアカウントにおけるアカウントマネージャーとしての実績があれば尚可
</li>
<li>提案書作成および提案プレゼンテーションを主導した実務経験
</li>
<li>優れたリーダーシップ、対人能力、コミュニケーション、プレゼンテーションスキル
</li>
<li>学士号を有し、同様の職務において8年以上の経験
</li>
<li>日本国籍保持者および日本での就労資格保持者のご応募をお待ちしています。 現在、就労ビザのスポンサーは行っておりません。
</li>
</ul>
長時間のデスクワークおよび PC 作業を伴う業務です。 電話、メール、対面でコミュニケーションできること。 業務内容に応じて出張が発生する場合があります。
In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (JAPAN)
<ul>
<li>Term Life Insurance</li>
<li>Referral Bonus Programs</li>
<li>Year‑End Tax Support</li>
<li>Paid annual leave and bereavement Leave and Statutory Holidays</li>
<li>Short Working Hours for employees with caregiving responsibilities.</li>
<li>Statutory Social Insurance: Welfare Pension, Unemployment Insurance, Health Insurance, Nursing Care Insurance and Worker’s Compensation Insurance</li>
<li>Health &amp; Wellbeing support: Annual Health Checks with partial cost reimbursement, Stress Checks &amp; Industrial Physician support</li>
<li>Employee Engagement and Wellbeing: Employee Events, Wellbeing Programs, Reward &amp; Recognition</li>
<li>Workplace Amenities: On‑site amenities include complimentary beverages.</li>
</ul>
Our
recruitment and selection process
is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infy_REC_<a href="mailto:Helpdesk@infosys.com" rel="nofollow noopener" target="_blank">Helpdesk@infosys.com</a> or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Associate Practice Engagement Manager - Salesforce

Associate Practice Engagement Manager - Salesforce

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