Associate - PRO (Offroll)

Job Summary and Mission

This position contributes to Starbucks success by:

This position contributes to Starbucks’ success by ensuring seamless onboarding of new hires and apprentices across regions. The Onboarding Specialist – Apprentice will serve as the key HR point of contact between operations teams, candidates, and HR business partners. The role ensures efficient offer management, onboarding formalities, and apprentice contract compliance under NAPS/NATS, while delivering a positive candidate experience and timely support to district and store managers.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to:

Drive employee engagement initiatives including PR Hours, store connects, and virtual engagement sessions.

Manage partner query resolution and ensure closure within defined TAT.

Coordinate hiring activities for Campus driuves including interview scheduling, coordination, and candidate tracking.

Support diversity and campus hiring initiatives including referral drives, special ability hiring, and new city hiring.

Page | 2

Execute regional HR initiatives and programs such as insurance drives, Education Plus, PES/GPTW activities, and welfare programs.

Maintain and publish weekly HR dashboards and trackers including headcount, hiring mix, and AOP vs actual reports.

Support the PR Manager with payroll-related inputs including hardship allowance and referral payout confirmations with operations teams.

Support audit requirements by maintaining documentation, approvals, and compliance records.

Partner with Store Managers, DMs, and central teams to ensure smooth HR operations and effective communication.

Track Offer-to-Onboarding timelines and coordinate with central process teams to improve hiring turnaround time.

Summary of Experience

1–3 years of experience in HR Operations, HR Coordination, Recruitment Coordination, or Employee Engagement.

Experience in retail, QSR, FMCG, or multi-location operations environment preferred

Qualification

Graduate/Postgraduate in HR or related field

Required Knowledge, Skills and Abilities

Strong communication and stakeholder management skills to effectively interact with operations teams and candidates.

Good verbal and written communication

High ownership and execution orientation

Strong Excel and reporting skills

Attention to detail and process discipline

Ability to handle confidential information professionally