Associate Processing Services Analyst

Job Summary

The Associate Processing Services Analyst is responsible for analyzing processing services, ensuring customer satisfaction, and supporting data processing activities. This role involves collaborating with various stakeholders, managing operations support, and maintaining high-quality standards.

Essential Job Responsibilities

• Analyze processing services and ensure customer satisfaction.
• Support data processing activities and operations support.
• Collaborate with various stakeholders to achieve organizational goals.
• Manage data analysis and problem resolution.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.

Qualifications Requirements

• Education: Bachelors degree in Business Administration, Data Analysis, or a related field.
• Experience: Freshers

Skills

• Analytical Analysis
• Analytical Thinking
• Collaborative Problem Solving (CPS)
• Communication
• Critical Thinking
• Customer Relationship Management (CRM)
• Data Analysis
• Data Processing
• Deadline Management
• Detail-Oriented
• Operations Support
• Problem Resolution
• Teamwork

Certifications

• Certifications: Certified Business Analysis Professional (CBAP)

Physical Requirements

• Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Leadership Compass Fosters Relationships Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq s goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.