Associate Product Manager

We are looking for a highly analytical and customer-focused Associate Product Manager with hands-on experience in CRM platforms, business operations, and workflow optimization.

This role is ideal for professionals from CRM administration, business operations, customer experience, implementation, or business analysis who want to transition into Product Management.

You will work closely with Product, Engineering, Sales, Operations, and Customer Success teams to understand business challenges, translate them into product requirements, and improve workflows through technology, automation, and scalable product solutions.

Responsibilities

• Understand Business Problems: Identify customer pain points, operational bottlenecks, and process gaps, translating them into clear product requirements.
• Drive Product Development: Collaborate with Product and Engineering teams to define requirements, develop solutions, and launch product features.
• Optimize CRM Workflows: Manage and improve CRM configurations, workflows, automation, and integrations to enhance operational efficiency.
• Gather Requirements: Work with cross-functional stakeholders to understand business needs, document requirements, and prioritize product enhancements.
• Improve User Experience: Analyze user feedback and usage patterns to identify opportunities to simplify processes and improve product adoption.
• Support Product Delivery: Assist with feature testing, user acceptance testing (UAT), release coordination, and post-launch improvements.
• Leverage Data and Insights: Track product performance and operational metrics to evaluate outcomes and recommend improvements.
• Enable Process Automation: Identify repetitive manual tasks and explore opportunities to streamline them through technology and automation.

Preferred Qualifications

• Prior experience in CRM administration, Product Operations, Business Analysis, Customer Experience, Implementation, or a related role.
• Strong understanding of business processes, workflow management, and process optimization.
• Ability to gather requirements, document workflows, and translate business needs into actionable product specifications.
• Familiarity with Agile/Scrum methodologies and product development lifecycles.
• Exposure to APIs, system integrations, workflow automation, or no-code/low-code platforms.
• Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools is an advantage.
• Exposure to fintech, insurtech, SaaS, or B2B technology products is preferred.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• A genuine interest in Product Management, technology, and building solutions to solve real business problems.

Required Skills

• Admin
• product manager
• tech
• product
• associate product manager

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.