Associate Product Manager - Payments

Description ABOUT THIS ROLE

As an Associate Product Manager in the Payments Product organization , you will support the execution and evolution of Ria’s global payments strategy. You will work closely with Product, Engineering, Operations, Finance, Compliance, Fraud, and external payment partners to manage day-to-day activities, keep initiatives moving forward, and help resolve delivery blockers.

This role requires strong technical curiosity and analytical skills. You will conduct product discovery and research, translate complex payment requirements into actionable plans, and contribute to building a scalable, efficient, and reliable global payments operation.

Roles & Responsibilities

• Support the planning, prioritization, and execution of Payments initiatives across the product roadmap.
• Coordinate with Engineering and cross-functional stakeholders to ensure projects progress according to scope, timelines, and expected outcomes.
• Identify delivery risks, dependencies, and blockers, and proactively drive them toward resolution.
• Conduct product discovery, market research, data analysis, and technical investigation to identify customer needs and improvement opportunities.
• Translate business and technical requirements into clear product specifications, user stories, acceptance criteria, and implementation plans.
• Support integrations with payment service providers, financial institutions, and alternative payment methods across multiple markets.
• Monitor payment performance, including authorization rates, transaction costs, reliability, customer experience, and operational efficiency.
• Help investigate production issues, payment failures, and customer pain points in collaboration with Engineering and Operations.
• Maintain product documentation, roadmaps, project updates, decision records, and performance reporting.
• Assist with testing, rollout planning, launch readiness, and post-launch measurement.
• Build strong working relationships with internal stakeholders and external partners across different countries and time zones.
• Contribute to the continuous improvement and long-term scalability of Ria’s payment capabilities and operating model.

Position Requirements

• Experience in product management, business analysis, technical program management, payments, fintech, or a related field.
• Strong interest in payment systems, financial technology, and complex transactional products.
• Technical fluency and the ability to collaborate effectively with engineers, understand system integrations, and work with APIs and data flows.
• Strong analytical and problem-solving skills, with the ability to use data to investigate issues and support product decisions.
• Ability to translate complex business and technical concepts into clear requirements and actionable plans.
• Excellent organizational skills, attention to detail, and ability to manage multiple initiatives simultaneously.
• Proactive ownership mindset, with the ability to identify gaps, follow through on commitments, and operate effectively in a fast-moving environment.
• Strong communication and stakeholder-management skills across technical and non-technical teams.
• Professional proficiency in English; additional languages are valued in our global organization.
• Experience with SQL, analytics tools, payment-service providers, card processing, bank payments, or alternative payment methods is preferred.
• Experience working with globally distributed teams is preferred.
• Bachelor’s degree in Business, Engineering, Computer Science, Economics, Finance, or a related discipline, or equivalent professional experience.