Associate - Product Partnership - RF

Responsibilities

• Data Analysis Dashboards
  • Create Publish Dashboards, Business reports, governance meeting PPT decks, and MIS.
  • Perform data analysis to track trends, patterns in data using SQL, Python, to facilitate business decisions.
  • Create automated reports.
• Payout Project Management
  • Payout Calculation Management.
  • Drive automation of Payout calculation other operational processes.
  • Participate in system integration projects, do UAT.
• System-related operational issues complaint management
  • Do RCA to resolve system-reconciliation issues.
  • Day-to-Day issue resolution and co-ordination with partners (LMS / API related).
  • Customer Service Coordination (related to customer complaints on refunds, DPD reporting, settlement other issues).
  • Audit Query Resolutions.

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