Simplilearn
Associate Program Manager - US
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
Associate Program Manager - Learner Success & Program Operations
Location: Bangalore (HSR Layout) | Work From Office
"We are looking exclusively for candidates located in Bangalore"
We are looking for an Associate Program Manager to manage the end-to-end learner experience across our online programs.
Key Responsibilities:
- Manage learner engagement, onboarding, and program delivery.
- Handle learner concerns, escalations, and resolution.
- Monitor cohort performance, retention, completion, CSAT/NPS, and TAT.
- Identify at-risk learners and drive timely interventions.
- Coordinate with instructors and cross-functional teams.
- Manage LMS, Slack, Zoom, Salesforce, and other program tools.
What we're looking for:
- Bachelor's degree; Master's preferred.
- 37 years in Customer Success, Program Operations, EdTech, or Online Education.
- Strong communication, problem-solving, and stakeholder management skills.
- Experience with global/US learners or Data & AI programs is a plus.
Candidates based in Bangalore only.
Apply now / Share your profile
HR Contact: Binoy Raphael | 8157891350 | [email protected]
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