Associate Project Manager

Lineal, an innovative eDiscovery and legal technology services firm, is made up of a team of industry innovators, wary of outdated solutions, who are highly driven and motivated to work together to further Lineal’s promise of countering legal’s most pressing issues through an optimal blend of advanced technologies.

An Associate Project Manager is a starting position for someone who wants to work in eDiscovery. This role will expose you to the entire lifecycle of an e-discovery project.You will play a crucial role in the execution and delivery of information and data to our clients. You are expected to uphold high service quality and efficiency standards while proactively communicating and managing tasks to strengthen client relationships as part of the fulfilment team.

The day-to-day tasks of an Associate Project Manager include but are not limited to,

• Tier 1 analysts will be Managing user accounts on Lineal's platforms.
• Receiving data from our client and getting it ready for data processing.
• Automated processing using in-house processing workflows.
• Running post-processing tasks related to OCR, document promotions, imaging, and analytics.
• Document batching, Search term reports (STRs)
• Project closures and archiving
• Shipment handling.

Associate Project Managers are expected to be able to,

• Communicate project status, issues, and expectations clearly and timely to colleagues, management, and clients as required.
• Work as part of a team in a follow-the-sun model, with a drive to improve the lives of our customers.
• Ensure all tasks assigned are delivered on time and are accurate.
• Manage multiple tasks and priorities to Service Level Agreements (SLAs) in a fast-paced environment.
• Maintain an understanding of various data types and eDiscovery workflows.
• Participate in continuous learning and development to stay current with industry standards and best practices.
• Understand and demonstrate good customer service.
• Collection of data using forensically sound methodology
• Preparation of data from clients for processing.
• Conducting advanced data processing and culling using in-house workflows.
• Loading data received from opposing parties into legal review platforms.
• Running post-processing activities including redactions, machine translation, searching, and data exports.
• Working on and delivering advanced, custom productions at the direction of our client including clawback requests.

Position requirements:

• 1+ year working in a customer service-based role.
• Professional demeanour and strong communication skills, both written and oral
• Working knowledge of corporate office applications such as Outlook, Word, Excel, Teams.

Desirable

• Understanding of eDiscovery tools such as Relativity and Nuix
• Working knowledge of the eDiscovery Lifecycle
• Project management experience.

This role is ideal for an individual who has an interest in both technical tasks and project management, offering a unique opportunity to contribute to the success of eDiscovery projects at Lineal.