Associate - QA Reviewer

Description

We’re looking for experienced property QA file reviewers to evaluate estimates and claim files for accuracy and consistency, ensure quality and compliance with client instructions and service level agreements, and communicate with field adjusters to recommend solutions and ensure corrections are made. This role is ideal for detail-oriented professionals with strong Xactimate/XactAnalysis and property claims experience.

Key Responsibilities

• Conducts thorough and accurate review of estimates before submission to our clients.
• Claims could include both personal and commercial lines of business.
• Reviews and verifies claim information to ensure the proper processing in accordance with established quality standards.
• Reads and interprets customer and vendor specifications.
• Reviews transactions and compares to the source documents to resolve errors and provides proper feedback.
• Verifies corrected material from the field adjuster and makes corrective recommendations.
• Remains up to date with QA industry standards, principles and practices.
• Continuing education and development of skills.

Skills, Knowledge and Expertise

• 2+ years of experience in estimating and/or property adjusting
• Xactimate/XactAnalysis: 2+ years of experience.
• Excellent written and verbal communication skills.
• Strong analytical ability and attention to detail.
• Must possess critical thinking, interpersonal, problem solving, teamwork, and organizational skills.
• Demonstrates excellent work ethic and focus on work, tasks, priorities and improving the QA process.

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.