Associate Relationship Manager

Who you are

• Proven commercial banking and mid-market experience, with strong skills in client origination, financial analysis, risk management, stakeholder engagement, and report writing
• Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and utilising a growth mind set to focus on client outcomes
• Growing market share of Clients & Lending - Highly proficient at building and maintaining positive relationships with external professionals and adept at winning good volumes of higher value new client relationships
• Providing outstanding knowledge of clients - Uses specialist credit and sector knowledge along with all available digital tools to deliver excellent client experiences whilst identifying ways to grow income, balance sheet and market share and supporting to manage associated risks
• People – Having a growth mindset and be keen to adopt and use key tools that improve the client experience and demonstrate the value of a Face-to-Face Relationship team brings to a client’s business
• Environmental Awareness - Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals

What the job involves

• We have an exciting opportunity for an Associate Relationship Mangers to join our team in the North West. Our team supports a portfolio of Mid Markets clients with an annual turnover of between £50m-£500m and help grow and bring more of the bank's proposition to our customers
• You'll be responsible for supporting clients with all their banking needs including lending, deposits and a wide range of other services
• This role is built on a real passion for putting customers first! If you share our passion and recognise the importance of making a difference together, look no further
• Providing excellent service to our clients, putting them at the heart of what you do, making valuable contributions at every interaction and becoming a “trusted advisor”
• Supporting your Relationship Director and sometimes personally being seen as the “go to” banker in your geographic area of responsibility. Maintaining a high profile with external influencers and the local business community to achieve our aim of being the best bank for clients
• Providing a range of funding solutions to our clients from working capital to term lending
• Building relationships with Group Partner companies and our Specialist Client Solution colleagues and through them bring the whole bank to the client delivering products to meet their needs
• Supporting our clients with their treasury management needs – exploring ways in which they can deposit their cash balances to best align with their business needs
• Managing the risk and compliance of your client portfolio

The application process

• End Date: September 28, 2026

Benefits

• Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
• A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
• A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
• Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
• Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
• Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
• Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
• Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
• Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.