Associate Resource Integration

JOB SUMMARY

The Associate of Resource will collaborate with funded partners, internal teams, and the partners we develop to operationalize the resources into our processes for the benefit of the people we serve. The role will be critical to coordinating with those resource providers to identify and track resource capacity, ensure services meet implementation standards, facilitating meetings and coaching subrecipients.

JOB RESPONSIBILITIES

• Independently analyze program, referral, utilization, and outcome data to identify trends, performance gaps, inequities, and emerging risks.
• Validate quantitative findings through partner engagement, workflow analysis, and stakeholder feedback to distinguish symptoms from root causes.
• Translate findings into prioritized recommendations, corrective-action plans, coaching strategies, and system-level interventions.
• Coach and redirect partner agencies using performance data, contractual expectations, and system goals; document commitments, monitor follow-through, and escalate unresolved barriers.
• Prepare concise, decision-ready updates for CFTH leadership that explain the issue, contributing factors, options considered, recommended action, anticipated impact, and implementation risks.
• Establish performance indicators and evaluate whether implemented solutions produce intended results; recommend whether initiatives should be sustained, modified, expanded, paused, or discontinued.
• Lead complex, cross-functional workgroups with structured decision-making, clear accountability, and measurable outcomes.
• Challenge ineffective practices constructively and develop, test, and refine innovative and scalable solutions when established approaches do not meet system goals.
• Influence stakeholders across organizations without direct supervisory authority while maintaining productive and accountable partnerships.
• Manage multiple complex initiatives with clear scopes, milestones, dependencies, risks, and follow-through practices.
• Analyze prevention demand, referral patterns, housing-resource capacity, utilization, costs, and outcomes to identify unmet needs and strategic opportunities.
• Monitor assigned subrecipient contract outputs and data quality, diagnose performance gaps, recommend corrective action and training priorities, and communicate material risks upward.
• Deliver strategic implementation guidance for Homeless Prevention projects by translating funding, regulatory, and program requirements into clear decisions and scalable practices.
• Collaborate with internal teams to design, test, evaluate, and continuously refine the CFTH Homeless Prevention referral platform, resolving workflow barriers and improving user experience.
• Develop prevention workflows, referral pathways, eligibility criteria, service expectations, and decision points that strengthen consistent execution across CE, funders, and providers.
• Identify, recruit, and assess nontraditional housing options outside the homeless response system to expand flexible and sustainable pathways for clients.
• Evaluate housing resources for safety, accessibility, affordability, appropriateness, capacity, equity, client fit, scalability, and placement outcomes.
• Maintain a dynamic inventory of vetted housing resources and use performance evidence to recommend resource investments, strategic use cases, and opportunities for expansion.
• Create provider-facing tools and templates that standardize prevention service delivery, clarify expectations, and improve accountability and implementation consistency.

QUALIFICATIONS

Educational, Experience, and Skills

• Bachelor's degree in public administration, social services, data analytics, business, public health, or a related field and at least four (4) years of progressively responsible relevant experience; or an equivalent combination of education and at least six (6) years of relevant experience.
• Working knowledge of fair housing laws and regulations, HUD guidelines and funding requirements, and HUD Data Standards.
• Strong written and verbal communication skills, attention to detail, and the ability to prioritize multiple complex responsibilities in a fast-paced environment.
• Ability to work independently, collaborate cross-functionally, and engage effectively with diverse stakeholders.
• Demonstrated experience independently analyzing quantitative and qualitative data and translating findings into operational and strategic recommendations.
• Demonstrated success diagnosing complex problems, identifying root causes, developing multiple solution options, and implementing measurable improvements.
• Experience coaching, advising, or redirecting external partners based on performance evidence, contractual expectations, and shared system goals.
• Experience leading cross-functional or cross-organizational initiatives and influencing outcomes without direct supervisory authority.
• Ability to prepare and present concise, decision-ready analyses to senior leaders, including findings, contributing factors, risks, options, recommendations, and anticipated impact.
• Demonstrated ability to challenge established practices constructively, navigate ambiguity, and design innovative, feasible, equitable, and scalable approaches.
• Strong facilitation, consultation, negotiation, stakeholder-accountability, and change-management skills, including the ability to conduct difficult performance conversations
• Proficiency using Excel, dashboards, HMIS reports, or comparable tools to identify trends, examine performance, communicate findings, and monitor corrective actions.
• Demonstrated ability to establish outcome measures, assess whether an intervention worked, and adjust strategy based on evidence and stakeholder feedback.