Associate, Sales

About the role

ALLNET TECHNIQUE SDN BHD is seeking an Associate, Sales to join our company based in Johor Bahru, Johor. This is a full-time position offering an excellent opportunity to develop your career within a fast-paced sales environment. As a Associate, Sales, you will play a crucial role in supporting our sales operations and contributing to the achievement of our business objectives. You will work closely with our sales representatives and consultants to ensure smooth client interactions and successful transaction management.

What you'll be doing

• Create and publish promotional videos per week on social media platforms to promote company products and services.
• Promote products and services to potential and existing customers through online and offline channels.
• Identify, approach, and develop new potential customers and business opportunities.
• Respond promptly to customer enquiries and provide accurate product information.
• Prepare quotations, proposals, and other relevant sales documents.
• Follow up on quotations, sales enquiries, and potential leads to convert them into sales.
• Achieve assigned monthly sales targets and contribute to overall company sales growth.
• Build and maintain strong and long-term relationships with new and existing customers.
• Conduct regular follow-ups with customers to encourage repeat purchases and maintain customer satisfaction.
• Follow up on customer orders, deliveries, and payments to ensure smooth sales transactions.
• Coordinate with relevant internal departments regarding customer orders, stock availability, delivery schedules, and other customer requirements.
• Maintain accurate and updated records of customer information, sales activities, and follow-up status.
• Prepare and submit regular sales reports and updates to the management.
• Monitor market trends, customer feedback, and competitor activities to identify new sales opportunities.
• Handle customer complaints and enquiries professionally and provide appropriate solutions.
• Participate in sales and marketing campaigns, promotional activities, roadshows, exhibitions, or events when required.
• Assist in developing sales strategies and promotional ideas to increase brand awareness and sales performance.
• Perform other ad-hoc duties as assigned by the management.

What we're looking for

• Secondary education or equivalent qualification; tertiary qualifications in sales, business, or a related field are advantageous
• Proven experience in a sales support, administrative, or customer service role
• Strong communication skills, both written and verbal, in English and preferably Malay
• A customer-focused mindset with a commitment to delivering exceptional service
• Ability to work effectively both independently and as part of a team
• Strong attention to detail and accuracy in record-keeping
• Flexibility and adaptability in a dynamic, fast-paced environment

What we offer

• Competitive basic salary
• Attractive sales Commission and performance incentives

Apply now

If you are an enthusiastic professional seeking to advance your career in sales and would like to contribute to our growing team, we encourage you to submit your application. Please provide your CV and a cover letter outlining your relevant experience.