Associate-SAP Inside Sales

The Associate is primarily responsible for cold calling the potential clients, briefing them about the IT Services of The Hackett Group. The Associate will extensively coordinate with the BDM and the delivery team. The Associate is responsible for: Cold Calling prospects; Interaction with Clients, Requirement Collection, Analyzing the requirements and coordinate with the BDM and delivery team; E-mail marketing. Need to generate leads for software sales / promotion; Build a strong network of client data; Team-coordination; Giving brief presentations regarding our services.

Responsibilities

• Understand the values and vision of the organization and align the activities accordingly
• Protect the Intellectual Property
• Adhere to all the policies and procedures
• Work with other line functions to collect or provide relevant data
• Responsible for selling SAP License, SAP implementation and Post implementation Services, EzCommerce - an SAP Certified Product
• Customer engagement at multiple levels which includes requirement gathering, sales, account management and collections
• Introduce best practice and process improvement ideas wherever applicable
• Manifestation would range from telephonic discussion to a high level Executive presentation to multi-day demonstration events across the country
• For the purpose of the sales cycle starting from identifying the customers, gathering requirement, addressing proposals and managing the account the BDM is required to travel extensively across the country
• Would be a Single Point of Contact for all the Accounts of Hackett Group (India) Ltd in the sub-continent region
• Provides strategic support for expanding our footprint in this market place
• Should be able to work independently with minimal supervision
• Communicate status, metrics, and issues on a timely basis
• Work with management, business unit, and customers whenever needed, without compromising existing service levels and customer satisfaction rate
• Coordinate activity and manage customers across multiple time zones, if needed

Essential Skills

Job

• Excellent written and verbal communication, analytical and reasoning skills is essential
• Must have knowledge in Java, Web Technologies and Oracle/ SQL Server, Web Services, Mobile Application development, ERPs like SAP, Oracle, PeopleSoft, Hyperion etc.
• Must be dynamic, flexible and possess perseverance skills
• Proficiency in customer relationship management is essential

Personal

• Should have understanding of business objectives and organization structure
• The candidate must have strong work ethics and trustworthiness
• The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity
• Must be highly collaborative and team oriented with commitment to excellence
• Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach

Preferred Skills

Job

• Must be proficient in Microsoft Office (Advanced)
• Self-motivated, fast learner with the ability to operate independently

Personal

• Demonstrate proactive thinking
• Have the ability to work under stringent deadlines and demanding client conditions
• Should have strong interpersonal relations and business acumen