WNS Global Services, Inc.
Associate / Senior Associate - Claims Processor
2 months ago
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Important information
Contract type:
Permanent
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Onsite
Published on:
1 September 2026
What they need
Principal Accountabilities:
Processing General Insurance and Specialty Insurance Claims, including but not limited to, verifying claim documentation, evaluating claims eligibility, determining coverage parameters and calculating appropriate claims settlements.
Effective and efficient administrative support in all aspects of Specialty claims handling and with accordance with the agreed SLA
Organized and control of work in an efficient manner, in accordance with the business and regulatory (UK and others) requirements
Stay updated with Service Standards, legal and regulatory requirements to perform claims activities
Diligently monitor and follow-up on unsettled claims with Underwriters and/or outstanding information from clients
Participate in project initiatives to improve efficiency and productivity of the department
Proactively identify process gaps and provide solutions to the identified gaps
Qualifications:
Bachelors Degree of any qualification.
Fresh Graduate or Candidate with at least 1-3 year experience in the insurance industry, particularly in the Claims Processing/Claims Handling are encouraged to apply
Knowledge and experience of dealing with Lloyd’s/London Market will be an added advantage
Meticulous with the attention to details
Comfortable to work on Public Holidays.
Knowledge of Claims procedures and best practice
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