Associate ServiceNow

Job Summary

Overview role summary: Minimum of 5 years experience across ServiceNow design and development. Skills - ITSM, CSM, CMDB, IT Asset Management, Integrations, Portals, JavaScript.

Responsibilities

• Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.
• Practical experience in the creation or modification of the relevant ITSM toolset components.
• Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets, knowledge of Data sources and transform map.
• The ServiceNow Developer is responsible for developing, design and own technical solutions on the ServiceNow ITSM / CSM module. The Service Now Developer will provide administration, application development, maintenance, and technical support.
• Communication Documentation.
• Proficiency in scripting, including JavaScript, CSS, HTML, Angular and REST API integration experience.

Qualifications

• IT Degree or relevant tertiary education in Computer Science.
• ServiceNow CSM + ITSM + 1 other product like ITAM, ITOM, etc.
• Bonus Points: Additional ServiceNow certifications, including ServiceNow Suite Certified.
• Exposure to/general understanding of ServiceNow licensing.

Skills

• ITSM
• CSM
• CMDB
• IT Asset Management
• Integrations
• Portals
• JavaScript

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.