Associate Solution Engineer - I

Job highlights

• Technical Skills Required
• Knowledge of Networking fundamentals OSI. . Behavioral Attributes Required

Technical Skills Required

• Basic knowledge of Desktop and Application support.
• Basic knowledge and understanding of computer networks/networking.
• Basic knowledge of different types of OS - Windows 7, 8, 10 /or any of the Linux - Ubuntu, Red Hat, Debian etc.
• Understanding of basic networking devices such as firewalls, switches, routers, etc.
• Knowledge of Networking fundamentals OSI.

Behavioral Attributes Required

• Excellent communication skills (both written and verbal)
• Self-motivated a go-getter
• Logical bent of mind (Analytical)
• Team player
• Flexible/adaptable

Roles Responsibilities

• Attending to POC to provide presales support to customers as per defined TATs and SLAs.
• Be part of cross-functional team discussions (QA - Quality Analysts, Security Analysts, Development team).
• Adapt and implement new technologies related to Zero trust network Virtualization verticals.
• Implementation and Configuration of products on Cloud Technologies and On-prem virtualization environment.
• Provide solution documents, KB articles, Incident/Preliminary analysis Document RCAs.
• Reproduce customer issues and if required, analyse the root cause; check and verify any viable solutions available other than development - such as creating scripts, simple solutions etc.
• Documentation as per the defined process and format.
• Open to travel to the Client location.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.