Nagarro

Company Description
We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
 Job Description
Requirements
<ul>
<li>Experience: 4+ Years</li>
<li>Strong experience in ServiceNow Testing and Automation, particularly Automated Test Framework (ATF).</li>
<li>Hands-on experience in testing ServiceNow GRC (Governance, Risk, and Compliance) module.</li>
<li>Experience in testing through ServiceNow platform upgrades and releases.</li>
<li>Demonstrated experience performing end-to-end testing (manual and automated) in accordance with established software testing life cycle (STLC) methodologies.</li>
<li>Strong understanding of Test Management and Defect Management processes.</li>
<li>Good understanding of REST and SOAP APIs, including API testing and automation.</li>
<li>Experience working in Agile development environments.</li>
<li>Knowledge of ServiceNow ITSM modules such as Incident, Change, Problem, and CMDB.</li>
<li>Good to have experience with automation tools such as Cypress, TestComplete, or Robot Framework.</li>
<li>Strong analytical and problem-solving skills with attention to detail.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to collaborate effectively with cross-functional teams and stakeholders.</li>
<li>ServiceNow CSA (Certified System Administrator) certification is mandatory.</li>
<li>Automated Test Framework (ATF) Micro-Certification is mandatory.</li>
</ul>
Responsibilities
<ul>
<li>Develop, configure, and maintain automated test scripts using ServiceNow Automated Test Framework (ATF).</li>
<li>Ensure the quality, reliability, and stability of ServiceNow applications and modules through effective test automation.</li>
<li>Collaborate with business and project teams to understand requirements and prepare comprehensive test plans, test cases, and test scenarios.</li>
<li>Execute manual and automated test cases and document test results accurately.</li>
<li>Perform functional, regression, integration, and end-to-end testing across ServiceNow applications.</li>
<li>Conduct testing of ServiceNow GRC module and validate related workflows, controls, and business processes.</li>
<li>Perform testing across ITSM modules including Incident, Change, Problem, and CMDB.</li>
<li>Support validation and testing activities during ServiceNow platform upgrades and releases.</li>
<li>Identify, log, track, and manage defects through their lifecycle until closure.</li>
<li>Work closely with developers, business analysts, and stakeholders to resolve testing issues and ensure application quality.</li>
<li>Validate REST and SOAP API integrations and support API automation testing activities.</li>
<li>Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and release planning.</li>
<li>Provide testing status updates, metrics, and reports to project stakeholders.</li>
<li>Contribute to continuous improvement of testing processes, frameworks, and quality assurance practices.</li>
</ul>
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Associate Staff Engineer, Service Now(ATF & Testing on GRC module)

Associate Staff Engineer, Service Now(ATF & Testing on GRC module)

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