C
COFORGE BPS PHILIPPINES, INC.
ASSOCIATE TEAM MEMBER
2 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
25 August 2026
What they need
- Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service.
- Is knowledgeable in a limited number of Commercial products, or products of low complexity.
- By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem.
- Educates the customer about Commercial products and services.
- Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
- Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience while operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
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