Associate Technical Consultant

About the role

Associate Technical Consultant providing project implementation and technical support during customers' evaluations and project rollout.

Key responsibilities

• Project implementation and technical support during customers' evaluations and project rollout
• Interface with sales team members, customers, prospects, and reseller partners on an as-needed basis
• Keep detailed and accurate notes of all post-sales and support related activities
• Work with research and development organization to improve products by providing feedback on customer needs and requirements
• Maintain high customer satisfaction facilitating positive long-term relationships and high potential for repeat business
• Appliance OS installation, hardening and QC testing on product features

About you

• Strong technical knowledge in LINUX is a must
• Technical knowledge in networking, system administration and security will be an added advantage
• Knowledge of python scripting will be an added advantage
• Diploma or Degree in Computer Science / Information Technology or equivalent
• At least 1 year of working experience in the related field
• Ability to work independently and efficiently, managing timelines and expectations
• Strong communication in English
• MCSA/MCSE/RHCSA/RHCSE/VCP/CCNA certification is an advantage