Associate Technical Fellow, Fulfillment & Operations

As the Associate Technical Fellow, Fulfillment & Operations, you will translate business strategy and objectives into clear technology strategy, architecture, and technical direction across Best Buy's supply chain, fulfillment, and operational capabilities. You will build strong relationships with business and technology stakeholders, influencing decisions through effective communication and collaboration. This role requires deep expertise in supply chain and operational technology, enterprise modernization, and large-scale integrated business platforms. You will serve as a trusted advisor to senior business and technology leaders, helping define the future architecture for critical fulfillment and operations capabilities.

In this role, you'll primarily work virtually from home or another non‑Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.

What you'll do

• Own enterprise technology patterns and roadmaps across fulfillment and operations, including current-state assessments, future-state architecture, identified gaps, and modernization priorities.
• Play a critical role on the Enterprise Architecture Review Board by evaluating proposed architectures and guiding alignment with enterprise strategy and standards
• Partner with business, product, engineering, and supply chain leaders to define architecture direction and technology investments
• Lead modernization efforts involving legacy platforms, service architectures, integrations, data models, and operational systems
• Establish architecture patterns that improve scalability, integration, operational efficiency, and business agility across fulfillment capabilities
• Coach and mentor engineering teams while serving as the chief architect for a major business domain

Basic qualifications

• Bachelor's degree in IT, Computer Science, Engineering or equivalent experience.
• 10 years of experience designing and delivering enterprise-scale digital platforms
• 10 years demonstrated expertise in application, data, integration, and infrastructure architecture
• Deep knowledge of supply chain and operational business processes
• 10 years of experience leading enterprise modernization initiatives involving legacy-to-modern technology transformation
• 10 years of experience with service architectures, enterprise integrations, APIs, and data models
• 5 years in Enterprise Architecture
• Exceptional communication and stakeholder engagement skills

Preferred qualifications

• 12 years of directly related experience
• Large-scale retail, supply chain, logistics, manufacturing, or distribution experience
• Experience modernizing complex operational technology ecosystems

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Full time