M
MongoDB
Associate Technical Services Engineer
Skills
RubyNodePHPPythonGolangProduct ManagementJavaC#Javascript
2 months ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Ireland
Work mode:
Onsite
Published on:
22 August 2026
What they need
- MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems
- Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure
- This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems)
- Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB
- We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed
- Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers
- Saturdays and Sundays are considered fully online workdays and not an on-call shift
- Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc)
- These are typically announced weeks in advance with a sign-up system that considers equitability
- You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between
- You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be
- You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf
- And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics- We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted
- Systems administration
- Database architecture and administration
- Network Administration
- Distributed systems
- Performance tuning and benchmarking
- Data architecture and design
- Application Architecture
- Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
- If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform)
- The ideal candidates should have strong technical experience in one (or more) of the following areas
- Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
- Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
- Excellent communication skills, both written and verbal
- Ability to think on your feet, remain calm under pressure and solve problems in real-time
- Desire and ability to rapidly learn a wide variety of new technical skills
- Genuine desire to help people
Other offers great for you!
These companies are also looking for great profiles
S
Salutech
Architecte IA
650
Freelance
Paris, France
Remote, Hybrid
Skills
NodePHPJavaAIAWSJavascriptAzure
4 hours ago
Quick apply
A
Anonyme
Clienteling Technical Program Lead H/F
Freelance
Paris, France
Hybrid
Skills
Pilotage technique transverse entre produitarchitecture et delivery Architecture de services réutilisables / SDK / API et accompagnement de leur adoption à l’échelle
2 hours ago
Quick apply
F
Futurwork
Senior Cloud Engineer
Freelance
Brussels, Belgium
Hybrid
Skills
PythonAWSTerraformCloud architectureMonitoring and observabilityCI/CD
1 hour ago
Quick apply
No company information available.