Associate Trainee - Sales & Services

Sales and Customer Engagement:

• Warmly welcome and assist customers, understanding their preferences.
• Showcase jewellery collections and guide customers in their purchase decisions.
• Learn and apply sales techniques, product knowledge, and customer engagement strategies.
• Maintain punctuality, professional conduct, and adherence to company policies.
• Observe and support senior sales representatives in customer interactions and sales management.
• Assist in sales returns, exchanges, and repair services.
• Provide accurate estimates for jewellery selections for billing.
• Achieve section-wise sales targets and suggest improvements for store profitability.
• Learn and execute the billing process efficiently.
• Stay updated on competitor products, market trends, and customer preferences.

Stock Management:

• Assist in daily stock counting, reconciliation, and inventory record-keeping.
• Ensure proper handling and storage of jewellery in the assigned section.

Work Area & Product Display:

• Support visual merchandising efforts to maintain an attractive product display.
• Ensure jewellery pieces are regularly refreshed and well-maintained.

Marketing & Customer Engagement:

• Learn and support in-store marketing campaigns.
• Assist in event management, in-store promotions, and exhibitions.
• Participate in Below-the-Line (BTL) marketing activities for customer engagement.

Functional Responsibilities:

• Receive training in multiple store functions such as packing, billing, purchasing, customer service, and jewellery handling.
• Maintain a high level of integrity, professionalism, and customer trust.
• Address customer queries and escalate unresolved concerns to senior staff.

Key Skills & Requirements:

Educational Qualification Graduation (Any Stream) or Plus 2 / PUC

Age Requirement 21-27 years

Experience Freshers are welcome; prior experience in retail or jewellery sales is a plus. Salary Range As per Industry Standards (INR)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.