Associate Training Manager, Partnership

Description

Job Location: Lagos Nigeria or Lome, Togo

Area of Coverage: West and Central Africa

About the role:
We are seeking skilled and experienced people to join our team. The Associate Training Manager, WCA, will work closely with the Partnership and Retail Team in the West and Central Africa region.

The candidate will oversee the bilingual training engagements (English/French) for partnership and retail teams on solar products, sales, growth and client onboarding.

The candidate will also drive partner enablement and sales performance via training, upskilling, coaching, constant reminders and follow-up.

What you would be expected to do

• Design and deliver bilingual (English/French) training on products, sales & customer service.
• Oversee the creation and adaptation of training materials, job aids, and digital content tailored to the needs of diverse partner networks and retail staff.
• Facilitate the onboarding, certification, and performance tracking of partner sales agents to ensure rapid time-to-Proficiency.
• Drive monthly course uptake on Litmos for the Partnership and Retail Team.
• Create content for continuous learning; partner with sales, marketing & regional teams.
• Report field issues and facilitate client experience audits with the Partnership Team.
• Oversee ad-hoc projects related to new partner onboarding and the rollout of digital learning tools/content.
• Track, evaluate, and report on training effectiveness and client onboarding sessions via the ZTM App, providing insights to regional management.
• Continuously update training assets and partner with cross-functional teams to facilitate new and existing business initiatives.

You might be a strong candidate if you have

• Bachelors/Higher Diploma in Education, Business, or a related field is preferred.
• A technical background in Solar/Renewable Energy or Electronics will be an added advantage.
• Full professional proficiency (verbal and written) in both English and French is required.
• Minimum 4 years of experience in Learning & Development and Sales Training, with demonstrated expectations for coordination and people development.
• Experience administering or managing content on Learning Management Systems (LMS).

What Sun King Offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About Sun King

Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.

Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.

Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones.

Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.

Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.

Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.

Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.

Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.

Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.