Associate Vice President -Operation

Job Summary:
Assistant Vice President will have key customer service focus, strong written & verbal communication, ability to create & operate matrix structures, process oriented, problem solving, people management, teamwork & proven track-record in managing large number of staff with multiple complex processes. Reports to Head of Operations of the company.

• Strong leadership experience in Finance & Accounting Operations, with deep expertise in the Record-to-Report (RTR) process.
• Proven track record in Client Relationship Management and senior stakeholder engagement.
• Demonstrated success in Process Transformation, Continuous Improvement, and Operational Excellence initiatives.
• Extensive knowledge of Accounting and Financial Operations across US, UK, and Australian markets.
• Experience leading large-scale teams of 100+ professionals and driving high-performance cultures.

Scope of Work:

• Develop, assess, and implement financial objectives and operational policy.

• Leading and delivering complex client engagements that help identify, design, and implement creative business solutions for our clients.

• Ensuring that all Operations are managed as per clients’ requirements & Statutory Compliances.

• Introduce Process improvement with clear focus on Automation & Productivity.

• Implement and oversee the quality of deliverables.

• manage team relationships effectively to ensure exceptional performance.

• Ability to develop scalable processes from scratch/ Proven track record of developing and implementing best practice processes to increase efficiency.

• Lead, delegate and effectively manage large teams.

• Possession of key competencies including conflict management, business negotiation, organization and decision-making.

• In charge of the department’s attrition and adherence management, therefore they support the reporting Leadership team by offering assistance for client’s escalations well as for employee’s concerns.

• Increasing the systems, procedures, and best practices for operational management that ensure the health of the organization.

• Meets the Operations team financial KRAs of Per FTE Revenue & Gross Profit Margins.

• Prepares performance reports by collecting, analyzing, and summarizing data and trends.

• Maintains professional and technical knowledge by tracking emerging trends in the market.

• Work alongside cross functional teams

• Working knowledge of US GAAP and IFRS.

• Handson experience to Overseas Accounting software like QuickBooks, Sage, Xero etc Perform monthly review of the Financial Statements made across for all the clients.

• Competence Requirements

• Graduation or Post Graduation or Chartered Accountant

• 15+ Years of work experience out of which 5 years should be in a leadership position with a large organization in a similar operations role.

• Managing the team size of 250+ team members

• Multi-location & Industries operations experience will be an added advantage.

• Advanced computer skills

• Exceptional communication Skills

• Experience of managing the team

• Result oriented – strategic thinker and planer.