Associate/ VP , Fixed Income Trade Support

Trade Support 's mission is to ensure all new trades and life cycle events are correctly reflected in the relevant risk management systems. As the first link in the Operations chain, Trade Support is also the first level of control for the business:

• for Front Office/Risk to have a clear and accurate view of positions and risks,
• for Back Office to ensure smooth settlement for all trades,
• for Product Control to do valuation and P&L reporting in due time.

Key responsibilities

• Monitor and respond to frontline requests and trade-related inquiries throughout the day.
• Support trade capture for fixed income and structured products strategies.
• Track and manage trade lifecycle events including expiries, cashflows, and corporate actions.
• Investigate and resolve booking discrepancies, P&L questions, and trade disputes.
• Escalate issues to appropriate internal teams and follow through to resolution.
• Liaise daily with frontline, risk, product control, and settlements.
• Coordinate with technology and operations on system issues or workflow gaps.
• Communicate clearly with front office on open items and priority escalations.
• Perform daily position, cash, and trade reconciliations.
• Investigate and resolve breaks between internal systems and prime broker or custodian records.
• Support settlement fail resolution and counterparty dispute management.
• Identify operational gaps and contribute to process improvement initiatives.
• Manage lifecycle events for fixed income instruments including maturities, resets, and rollovers.
• Products Covered: Total Return Swaps, Structure Notes, Interest Rate Swaps, Cross Currencies Swaps, Bonds, Repo/Reverse Repo, CDS, Options, FX

Qualifications

• 3+ years of trade support, middle office, or operations experience within an investment bank, asset manager, or hedge fund
• Solid working knowledge of fixed income products (bonds, rates, credit)
• Practical understanding of trade lifecycle events — expiries, cashflows, resets, rollovers
• Experience performing daily cash, position, and trade reconciliations.
• Excellent written and verbal communication skills; comfortable liaising with front office and across internal teams.
• Highly organized, task-oriented, and able to prioritize effectively under pressure.
• High level of intellectual curiosity, strong work ethic, and a keen attention to detail.
• Ability to work effectively in a team-oriented, fast-paced, and dynamic environment.
• Intermediate to advanced Excel proficiency (pivot tables, lookups, large data sets); VBA, SQL, or Python a plus.
• Exposure to additional asset classes — equities, equity derivatives, options, or OTC products a plus.
• Bachelor's degree in Finance, Economics, or a related field preferred